Privacy Policy

Effective Date: July 1, 2026

At TONER Home Performance ("we," "our," or "us"), we believe that data privacy is a fundamental right. We designed our website (tonerhp.com) from the ground up to respect your privacy, minimize data collection, and operate completely free of invasive third-party tracking networks.

1. Zero Third-Party Tracking & Ad Pixels

Unlike most modern websites, we do not use third-party analytics services (such as Google Analytics), advertising pixels (such as Meta/Facebook Pixels), or cross-site data brokers.

All website performance and analytics monitoring is built natively and hosted entirely on our own secure servers. Your browsing activity on our website is never shared with, sold to, or monetized by third-party advertising networks.

2. Information We Collect Automatically

When you visit tonerhp.com, our self-hosted server automatically collects minimal, non-identifying technical data required to maintain website security, optimize performance, and understand basic traffic patterns. This includes:

  • Network & Device Metadata: Your IP address, browser type (User-Agent string), referring URL, and the specific pages you visit on our site.
  • Coarse Geolocation: Non-precise, city/state-level location derived locally from your IP address to help us understand regional demand for our home performance services.
  • Network Provider Classification: Automated classification of whether traffic originates from residential networks or datacenter/commercial organizations (used strictly to filter automated bots and scrapers from our site metrics).

3. How We Use Cookies

We utilize a minimal, strict first-party cookie system to operate the website safely and accurately:

  • Visitor Identification (vid): A strict first-party, non-invasive cookie assigned to your browser to help our local server distinguish unique human visitors from automated web scrapers and prevent rate-limit abuse. This cookie tracks only your anonymous navigation within tonerhp.com and cannot track your activity across other websites.
  • Visitor Session Cookies (sid): Used to maintain form state, prevent abuse, and allow authorized TONER Home Performance staff to securely authenticate into our dashboard.

4. Information You Provide Directly

If you choose to schedule a consultation or contact us via our web forms, we collect the personal information you voluntarily submit, which may include:

  • Full Name
  • Email Address
  • Phone Number
  • Physical Property Address
  • Details regarding your home performance, HVAC, moisture, or forensic evaluation needs.

How we use this data: This information is used solely by TONER Home Performance staff to evaluate your request, communicate with you regarding your project, and provide our specialized consulting services.

5. Data Sharing and Protection

We do not sell, rent, trade, or lease your personal information to third parties under any circumstances.

Your contact requests and anonymous analytics data are stored securely on our private, encrypted server infrastructure. Access to this data is strictly restricted to authorized TONER Home Performance personnel for business operations.

6. Compliance with Privacy Laws (GDPR & Texas TDPSA)

While our minimal data practices over-qualify us for standard regulatory exemptions, we voluntarily architect our data infrastructure to align with the strictest global data privacy frameworks, including the European Union’s General Data Protection Regulation (GDPR) and the Texas Data Privacy and Security Act (TDPSA).

Because we do not engage in the sale of personal data, targeted advertising across third-party networks, or automated profiling that produces legal effects, your privacy is safeguarded by design.

7. Contact Us

If you have any questions, requests to review your submitted contact data, or general inquiries regarding our native privacy practices, please contact us directly at [email protected].